Customer Service
We’re Here to Help, Every Step of the Way.
At Novée, customer support is not just a service it is a commitment.
Whether you’re exploring our jewellery, placing an order, or need assistance after purchase, our team is here to ensure a smooth, transparent, and delightful experience.
Frequently asked questions
Are Novée diamonds real?
Our CVD diamonds are 100% real, certified, and identical to mined diamonds.
How can I track my order?
You will receive a tracking link once your order is dispatched.
What payment methods do you accept?
UPI, credit/debit cards, net banking, and international payment options.
Do you ship internationally?
Yes, we ship globally through secure partners.
